Licensed Insurance Customer Service & Sales Representative

Westlake Village, CA
Full-Time | In-Office

Build a Career With a Local Agency That Values Relationships

At Archer Insurance Agency, we’re not a call center and we’re not a volume-driven sales shop. We’re a locally owned insurance brokerage in Westlake Village focused on long-term relationships, smart coverage advice, and doing right by our clients.

We’re growing and looking for a licensed insurance professional who enjoys helping people, takes pride in their work, and wants to be part of a close-knit team.

About the Role

This position blends customer service and sales. You’ll work with existing clients to manage their policies while also identifying opportunities to write new business through referrals, inbound leads, and proactive outreach.

If you like working face-to-face with clients, value work-life balance, and want your performance to directly impact your income, this role is a great fit.

What You’ll Do

  • Serve as a primary contact for personal and/or commercial insurance clients

  • Handle policy changes, renewals, certificates, and coverage questions

  • Review accounts and recommend appropriate coverage options

  • Cross-sell and up-sell insurance products when it truly benefits the client

  • Generate new business through referrals, follow-ups, and agency leads

  • Maintain accurate documentation and stay compliant with Tennessee insurance regulations

What We’re Looking For

  • Active Tennessee Property & Casualty insurance license

  • 1–3+ years of experience in an insurance agency or brokerage

  • Strong communication skills and a professional, client-first mindset

  • Organized, dependable, and comfortable managing multiple accounts

  • Experience with agency management systems and everyday office technology

What We Offer

  • Competitive base salary plus commission/bonus opportunities

  • Paid time off and paid holidays

  • Ongoing training and continuing education support

  • A stable, in-office role with predictable hours

  • A supportive team environment where your work actually matters

Why Work in Farragut?

We serve a strong, relationship-oriented community and work with clients who value advice over price shopping. You’ll build real connections, not just quote policies.

Ready to Apply?

If you’re a licensed insurance professional looking for a long-term home with a respected local agency, we’d love to hear from you.

📩 Send your resume to: careers@archeragent.com

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